Qualitative research is mainly exploratory
research. It is used to get an understanding of reasons, opinions, and
motivations. Qualitative research can
also be used to uncover patterns in thought and opinions, and dive deeper into
the problem. Furthermore, it provides insight into the problem or helps to
develop ideas or theories for potential quantitative research.
Role of the Researcher in Qualitative Research
Prior to conduct a
qualitative research, a researcher has to first define his questions so he/she
knows what it is he/she is going to be looking for. Second, it is important that he/she becomes
familiar with your research instrument. Third,
identify gatekeepers, once
he/she has defined the research questions, the task before him or her is
to set up his/her study. Setting up a
qualitative study starts with relationship building. It is significant
to put yourself in the shoes of the people you will be studying and to think
about what their concerns might be.
Data Collection Strategies
Data collection in qualitative research
usually includes two processes: interviews and observation. As far as
interviews the research must know how and where to conduct the interviews. He or she must also make the person being
interviewed at ease so he or she can candidly answer the questions. An interviewer must know how to listen,
clarify, reflect, and summarize.
Furthermore, the reason of observational data is to explain the
setting that was observed, the activities that took place in that setting, the
people who participated in those activities. Observations may include
descriptions of the participants, descriptions of the physical settings, and
accounts of particular events and activities
Data Analysis
Once data collection is
done the next step is to analyze the data as objectively as possible. Data coding
can be done if a certain pattern is identified in the responses. The data can also be sort into
categories. Once sorted, the findings
can be written.Conclusion
Qualitative research in general is a brilliant way to make significant discoveries that can improve the effectiveness of a service of anything. I personally have no experience in conducting a qualitative research yet; however, I have been one of the participants of qualitative research survey base on a service that I had recently received from a company. The company did use a qualitative questionnaire research approach to collect feedback from me. Reading this article about qualitative research helps me put things in perspective for any future qualitative research that I may have to conduct.
Reference:
Sanders,
M. & Hoepfl, M. (1997). Choosing Qualitative Research: A Primer for
Technology Education Researchers. Journal
of Technology Education. 9(1). Retrieved from http://scholar.lib.vt.edu/ejournals/JTE/v9n1/hoepfl.html
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